Our Commitment to Transparency:
Credit Guide
Credit Guide - B.K Brokers Pty Ltd
Australian Credit License (ACL) Number: 444332
Credit Representative Number (CRN): 550800
About Us
B.K Brokers Pty Ltd is a finance brokerage firm dedicated to providing comprehensive finance solutions to businesses, consumers, and commercial clients. We are committed to ensuring compliance with the National Consumer Credit Protection Act (NCCP) and delivering transparent and responsible lending services.
Our Services
We offer a range of credit products to meet the diverse needs of our clients:
- Business Finance: Tailored financial solutions for businesses, including business loans, equipment financing, and working capital finance.
- Consumer Finance: Personal loans, car loans, and other consumer credit options designed to suit individual requirements.
- Commercial Finance: Customized credit solutions for commercial clients, including property finance, development finance, and debtor finance.
Responsible Lending
At B.K Brokers Pty Ltd, we prioritize responsible lending practices and adhere to the following obligations:
- Assessment of Suitability: We conduct thorough assessments to ensure that credit products recommended to clients are suitable for their needs and objectives.
- Verification of Information: We verify the accuracy of customer-provided information to ensure its reliability.
- Credit Assessment: Our experienced team assesses the creditworthiness of customers based on their financial position and capacity to repay.
Fees and Charges
We are transparent about our fees and charges, which may include:
- Application Fees: A one-time fee charged when applying for credit.
- Interest Charges: The cost of borrowing expressed as an annual percentage rate (APR).
- Ongoing Service Fees: Monthly or annual fees for maintaining credit facilities.
- Late Payment Fees: Charges incurred for missed or delayed payments.
- Broker's Fee from Lender: B.K Brokers Pty Ltd, acting as a broker, may receive a fee from the lender, typically up to a maximum of 10% of the total.
For detailed fee information, please refer to our Schedule of Fees and Charges.
Complaints and Dispute Resolution
We are committed to resolving any concerns or complaints promptly and fairly. If you have any issues, please follow our complaint resolution process:
- Contact us directly with your complaint via phone or email.
- We will acknowledge your complaint within 5 business days.
- We aim to resolve complaints within 10 business days.
- If you are unsatisfied with our response, you may escalate your complaint to our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA).
AFCA Contact Details:
Website: www.afca.org.au
Phone: 1800 931 678
Privacy and Personal Information
We respect your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy explains how we collect, use, store, and disclose personal information.
Regulatory Disclosures
- We hold an Australian Credit License (ACL) issued by the Australian Securities and Investments Commission (ASIC), with ACL Number 444332.
- Our Credit Representative Number (CRN) is 550800.
- We may receive commissions or other benefits from lenders for credit products arranged on your behalf.
- Our dispute resolution scheme membership is with the Australian Financial Complaints Authority (AFCA).
This Credit Guide is issued by B.K Brokers Pty Ltd in accordance with the National Consumer Credit Protection Act (NCCP) and is subject to change. Please visit our website or contact us directly for the most up-to-date information.
Contact Details
Address: 2-4 Queens Road, Brighton Le Sands, NSW 2216
Phone: (02) 8319 9300
Email: info@bkbrokers.com.au
Website: www.bkbrokers.com.au
