Credit Guide

Our Commitment to Transparency: Credit Guide

Understanding our Credit Guide:

Credit Guide B.K Brokers Pty Ltd

Australian Credit License (ACL) Number: 444332 CRN: 550800

About Us: B.K Brokers Pty Ltd is a finance brokerage firm dedicated to providing comprehensive finance solutions to businesses, consumers, and commercial clients. We are committed to ensuring compliance with the National Consumer Credit Protection Act (NCCP) and delivering transparent and responsible lending services.

Our Services: We offer a range of credit products to meet the diverse needs of our clients:

Business Finance: Tailored financial solutions for businesses, including business loans, equipment financing, and working capital finance.

Consumer Finance: Personal loans, car loans, and other consumer credit options designed to suit individual requirements.

Commercial Finance: Customized credit solutions for commercial clients, including property finance, development finance, and debtor finance.

Responsible Lending: At B.K Brokers Pty Ltd, we prioritize responsible lending practices and adhere to the following obligations:

Assessment of Suitability: We conduct thorough assessments to ensure that credit products recommended to clients are suitable for their needs and objectives.

Verification of Information: We verify the accuracy of customer-provided information to ensure its reliability.

Credit Assessment: Our experienced team assesses the creditworthiness of customers based on their financial position and capacity to repay.

Fees and Charges: We are transparent about our fees and charges, which may include:

Application Fees: A one-time fee charged when applying for credit.

Interest Charges: The cost of borrowing expressed as an annual percentage rate (APR).

Ongoing Service Fees: Monthly or annual fees for maintaining credit facilities.

Late Payment Fees: Charges incurred for missed or delayed payments.

Broker's Fee from Lender: It's important to note that B.K Brokers Pty Ltd, acting as a broker, may receive a fee from the lender, typically up to a maximum of 10% of the total. Please refer to our comprehensive schedule of fees and charges for detailed information.

Complaints and Dispute Resolution: We are committed to resolving any concerns or complaints promptly and fairly. If you have any issues, please follow our complaint resolution process:

We will acknowledge your complaint within 5 business days.

We aim to resolve complaints within 10 business days.

If you are unsatisfied with our response, you may escalate your complaint to our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA). Their contact details are provided below.

Privacy and Personal Information: We respect your privacy and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy explains how we collect, use, store, and disclose personal information. For more details, please refer to our Privacy Policy on our website.

Regulatory Disclosures: To comply with regulatory requirements, the following statements apply:

We hold an Australian Credit License (ACL) issued by the Australian Securities and Investments Commission (ASIC), with ACL Number 444332.

Our Credit Representative Number (CRN) is 550800.

We may receive commissions or other benefits from lenders for credit products arranged on your behalf.

Our dispute resolution scheme membership is with the Australian Financial Complaints Authority (AFCA). You may contact AFCA for external dispute resolution:

Website: www.afca.org.au

Phone: 1800 931 678

This Credit Guide is issued by B.K Brokers Pty Ltd in accordance with the National Consumer Credit Protection Act (NCCP) and is subject to change. Please visit our website or contact us directly for the most up-to-date information.

Contact Details:

B.K Brokers Pty Ltd Address: 2-4 Queens Road, Brighton Le Sands, NSW 2216

Phone: (02) 8319 9300

Email: info@bkbrokers.com.au

Website: www.bkbrokers.com.au